BluJay Solutions, a leading provider of supply chain software and services, released the findings from its third annual research study in the report, “Creating Resilience Amid Disruption: Research on How Supply Chains are Changing for Success and Survival.” Commissioned by BluJay and conducted by Adelante SCM, in partnership with the Council of Supply Chain Management Professionals (CSCMP), the research gleans insights into how supply chain organizations have navigated the exceptional global disruption from COVID-19 and how companies plan to make their supply chains more resilient.
New research from @myblujay says 75% of companies plan to make changes to build more resilient supply chains
Among the top findings: the pandemic is proving to be a catalyst for change, with 75 percent of survey respondents saying their companies will make changes to supply chain practices based on lessons learned from the pandemic.
“Disruption has always been a part of managing the supply chain, but the velocity and scale of disruption that organizations have had to contest within 2020 has been unprecedented. Supply chains of almost every company in the world have been impacted, with some halting operations and others struggling to meet unexpected surges in demand,” said Patrick Maley, Chief Marketing Officer at BluJay Solutions. “The pandemic has made it very clear how imperative supply chain resilience is to success and survival. We hope the results of this research will provide useful insights and spark important conversations between all stakeholders to create smarter, better, and more resilient supply chains moving forward.”
Supply chain professionals from industries including manufacturing, retail, and logistics service providers (LSPs) were surveyed, with 233 qualified respondents answering a series of questions about innovation, customer experience, and technology. Participants self-identified their company’s performance relative to industry peers, along with culture relative to technology adoption (Above Average Performers v. Average or Below Average Performers, and Innovators/Early Adopters v. Laggards/Late Majority, respectively). New this year was also a selection for respondents’ generation, to view the data through the lens of generational perspective.