Merkle 2021 Customer Engagement Report Focuses on Data-Driven Conversations in the Cookieless World Read more
Salesforce Introduces Loyalty Management to Help Drive More Meaningful Customer Loyalty Experiences Read more
Avaya Expanding AI-powered Contact Center Capabilities to Improve Customer Experience, Participating With AWS Contact Center Intelligence Read more
Loop Insights Signs LOI To Acquire Passcreator, A Leading European Digital Wallet And Mobile Marketing Company With Tier-1 Global Clients Read more
Digital Remedy Divests Direct Response Division to Perform[cb], Doubles-Down on Developing NextGen Digital Marketing Products to Drive Customer Growth Read more
Nuance Launches Omnichannel Patient Engagement Virtual Assistant Platform to Power Healthcare’s ‘Digital Front Door’ Read more
TBI Partners With Avaya to Deliver Better Customer and Employee Experience Solutions – Now Offering Avaya Cloud Office and Avaya OneCloud CCaaS to Its Extensive Partner Community Read more