Latest 8×8 Research Reveals IT and Contact Center Leaders Embrace Conversational AI or Fear Falling Behind Read more
Forethought Recognized in Gartner’s 2023 “Cool Vendor in Customer Service and Support Technology” Report Read more
BigCommerce Revolutionizes the B2B Purchasing Experience with Launch of B2B Edition Invoice Portal Read more
State of CRM Survey Shows CRM Evolving to ‘Customer Personal Assistant’ to Support Next-Gen Sales, Marketing and Service Read more
New Research on U.S. Direct Mail Underscores Addressability, Measurability and Personalization Attributes of This Original Performance Media Channel Read more
Theta Lake Expands Partnership with RingCentral by adding RingCentral Contact Center Support to Deliver More Customer Value Read more