Salesforce Introduces Service Cloud Workforce Engagement to Help Contact Centers Thrive in an All-Digital, Work-from-Anywhere World Read more
Content Guru Positioned as a Challenger in the 2020 Gartner Magic Quadrant for Contact Center as a Service Read more
OneLink Earns Acclaim from Frost & Sullivan for Its Customer-focused Approach to Process Automation in Contact Centers Read more
Blue Prism Announces Service Assist, Automating Next Generation Contact Centers with an AI-Powered Digital Workforce that Transforms Customer Experiences Read more