With 149 stores and 9,000 employees, Boulanger is known for offering customers the best of new technologies and services, with nearly 25,000 products available in stores, through the Boulanger app and online.
As with many companies in the retail sector, Boulanger’s organization and purchasing processes are highly decentralized, the supplier base is very disparate and management lacks complete oversight and control over incurred expenses.
Sébastien Gruart, Director of Indirect Purchasing, Boulanger, said, “Our purchasing approach is not yet modeled; now we have multiple tools available to users for the management of orders and suppliers. Our goal is to unify our tools, optimize our purchasing processes, streamline the supplier base and increase our visibility of expenses incurred — not only those that are realized.”
To achieve its goals, Boulanger selected the Determine Cloud Platform for its ease of use and intuitive user interface which accelerates full adoption. Agile and highly configurable, the Determine Procurement Solution saves the user time and effort thanks to defined purchasing processes, a single platform and information-rich catalogs (tags, images, item descriptions, etc.).
“Providing a successful shopping experience to our end customers is essential, it’s part of the Boulanger culture. The same is true for our internal customers, for whom we want to provide a procurement solution that is very user-friendly. Agile, easy to use and easy to configure without any specific developments, the Determine Cloud Platform is truly in line with our expectations.”
— Sébastien Gruart, Director of Indirect Purchasing, Boulanger
Boulanger’s overhead purchase volume is significant. Ultimately, the company will have approximately 1500 users purchasing through the Determine Cloud Platform. The deployment of the Procurement Solution is initially planned for the IT Department, then for a subsidiary and the rest of the Group.
Gérard Dahan, Global Chief Revenue and Marketing Officer, Determine, Inc., said, “Determine is proud to leverage our business expertise to the benefit of the Boulanger Group, a major presence in the retail sector. Thanks to the functional richness of our Procurement Solution on the Determine Cloud Platform, Boulanger will have all the cards in hand to optimize its purchasing processes and empower employees to focus on their core business — consulting and customer satisfaction.”
The mission of Boulanger is to help everyone to fully enjoy the connected objects and services of the house by responding to the uses of its inhabitants and transforming every moment of everyday life into a moment of conviviality.