Optimal IdM Named a Contender in 2020 CIAM Report

Vendors included “a thought-leading, productized portfolio of products and services.”

Optimal IdM, a leading provider of Customer Identity and Access Management (CIAM) solutions, has announced it has been positioned as a contender in The Forrester Wave™: Customer Identity And Access Management, Q4 2020.

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The Forrester Wave CIAM report helps security and risk (S&R) professionals select the right vendor for their needs. The thirteen most significant CIAM vendors are included and each has “…a thought-leading, productized portfolio of products and services.” According to the report, “[Forrester] included CIAM vendors that demonstrated thought leadership and solution strategy execution by regularly updating and improving their productized product and model portfolio. Customers of vendors had to report that the solution is purpose-built for customer-facing identity and access management.”

Mike Brengs, Managing Partner and CRO with Optimal IdM, said, “We are excited to be named as a contender in the CIAM space by Forrester,” He continued, “We plan to continue innovation in this area including expanding our CIAM solution’s API set for easier integration at end user customers and partners.”

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The report says of Optimal IdM:

  • “Optimal IdM has a fully cloud-hosted CIAM solution.”
  • Has improved federation and LDAP integration capabilities
  • Has added multitenancy support to OptimalCloud

In addition, the Forrester report recommends, “CIAM customers should look for providers that:

  • Enable seamless, frictionless customer privacy and consent management…
  • Integrate with identity verification (IDV) solutions…
  • Scale to large numbers of users in both technology and price.”

The report states, “…vendors that can provide comprehensive consent management, productized integration with identity verification, and scalability position themselves to deliver frictionless and delightful user management and accelerated time-to-value to customers and succeed in this market.”

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Access ManagementCIAMforresterIDVNewsOptimal IdM
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