Conexiom, the leading provider of sales order and invoice automation solutions, announced a number of leadership additions in response to unprecedented year-over-year company growth of more than 70 percent. Conexiom is a cloud-based sales order automation solution that companies like Grainger, Genpak, Diversey, Prysmian, Compugen and many others use to eliminate manual order processing. The Conexiom solution delivers 100% data extraction accuracy and over 80% touchless orders when transforming email and PDF purchase orders within current ERP systems.
More than $7.5 trillion dollars of business-to-business sales orders are still manually processed In North America alone. On average, customer service representatives (CSRs) spend a third of their day keying in purchase orders. Conexiom provides automated, touchless orders to reduce costs and enable companies to sell more with the same headcount, and to eliminate mundane data entry tasks. More importantly, it allows CSRs to spend more time serving customers and meeting their needs.
Manufacturers and distributors understand this problem better than most, as they’re drowning in customer inquiries at a time when staff are working from home without their typical tools. They require an automated order management solution that drives down costs, creates resource efficiencies, scales to thousands of trading partners, and improves the customer experience. To manage the company’s increased growth, Conexiom has brought the following executives on board:
Ray Grady, Conexiom’s new CEO, joined the company in February. Mr. Grady brings more than 20 years of experience in scaling high-growth B2B organizations and leads the company in designing and executing Conexiom’s vision, strategic growth plans and company operations. Prior to taking the lead at Conexiom, Grady served in several positions at Salesforce. Prior to Salesforce, Grady was a Senior Vice President at Acquia, which helps organizations using Drupal—an open source Web Engagement Management solution that powers more than two percent of the Internet.