Add, Request, Send and Receive Files Securely and in Compliance from within Salesforce
The Accellion integration enables Salesforce users to send and receive files simply and securely from within Salesforce, creating a seamless workflow. A customer support representative sends a customer a request for logs or other files. Upon receipt, the customer clicks on the provided link to a secure folder and uploads the requested file or files into the folder with no file-size limitation. The files are now accessible in Salesforce in the customer’s account. Sales organizations also benefit from this integration. Sales presentations, quotes, contracts and other sensitive information are delivered directly to customers through Salesforce.
Accellion is currently available on the Salesforce AppExchange at https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000EcsfbUAB.
In addition to increased productivity, organizations achieve secure file sharing and regulatory compliance as all files are scanned for anti-virus (AV), data loss prevention (DLP) and advanced threat prevention (ATP).
“We’re excited to work with Salesforce to enhance the way enterprise employees access, share and protect customer data using a platform they’re in all day every day,” commented Yaron Galant, chief product officer with Accellion. “Whether data is stored on-prem or in the cloud, this integration ensures that employees have it right where it needs to be – on a customer’s account page in Salesforce. This integration also gives CISOs peace of mind as all data is stored and shared securely and all file activity is logged.”
“We are happy to welcome Accellion onto the AppExchange, as they provide customers with an exciting new way for customer support and sales organizations to exchange sensitive information with their customers using Salesforce,” said Mike Wolff, SVP, ISV Sales, Salesforce. “The exponential growth of the AppExchange underscores the enormous opportunity the entire Salesforce ecosystem has in creating cutting-edge solutions and driving customer success.”