Centrical report finds over 50% of contact centers will add gamification, want to reduce attrition rates, and more. Centrical, a global SaaS company, and pioneer of a next-generation…
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Changes that businesses made during the pandemic aren't standing up to current challenges in employee engagement and retention GetApp’s 2021 Future of Work research on employee…
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Extended training timeline & higher wages attract talent looking to build a career and deliver exceptional customer experiences for small businesses. Ruby, the premier provider of…
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Keeping customers engaged is one of the most challenging tasks faced by marketers. While there are many methods that can be deployed to enhance the customer retention experience, an…
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What would happen if a business had a well designed corporate proposal but an inferior product or service? The likelihood is that they would sell a lot of products or services at the…
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Vyopta's research includes data from over 450,000 employees and 40 million meetings. Vyopta, the global leader in digital collaboration and experience optimization, announced that it…
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Frontline training experts eduMe identify significant disconnects in the challenges felt by the retail and hospitality industries in 2023 and the measures being taken to address them…
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New Data Points to a Shift in Business Priorities from Customer Acquisition to Customer Retention Chargebee, the leading revenue growth management platform for subscription…
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Retention.com, the industry-leading Shopify eCommerce solution for increasing cart abandonment revenue, is proud to welcome Mike Yebio as VP of Sales. Mike comes to Retention.com…
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More than 81% Plan to Modify Mobile Ownership Strategies to Address Evolving Business Requirements Businesses are reevaluating how they manage devices, applications, and data…
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